Customer Success Associate

Posted 50 weeks ago

Onnivation is a unique cross border accelerator which helps Israeli deep tech companies scale in India. Onnivation enables the Indian business eco-system with deep-tech capabilities through its strategic inroads into IsraelGÇÖs tech ecosystem.
We are a group of young, high-energy, result oriented individuals who will stop at nothing once our eyes are set on a goal.
We are looking for professionals with experience in driving Customer Success to join our team and become a part of India's technology transformation story.

Job Description

Responsibilities:
Own the overall relationship with the customers, which includes: increasing adoption, ensuring retention, and ongoing satisfaction.

Be customerGÇÖs first point of contact - their advocate and champion

Monitor customer health through available metrics and help them maximize value of their subscription.

Identify opportunities for growth by relaying information back to the internal team

Management of CRM and other platforms related to delivering customer success

Candidate Profile

  • Highly adaptable and quick to learn new information
  • Strong listening skills and ability to understand others viewpoints
  • Possess a strong work ethic and relentless attitude to achieve success
  • Open to a culture of innovation, professional development and collaborating with others in a team

Job Summary

Mumbai Location
Full Time Job type
3 - 5 years Experience
800,000 - 1,000,000 Per Annum Salary
1 Openings

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